Privacy Policy

Last updated: October 7, 2026

This policy explains how West Construction Group handles information collected through westconstructiongrp.com, its inquiry forms, and related communications about remodeling services.

Information we collect

When you contact us, we collect the information you provide, such as your name, phone number, email address, project details, and communication preferences. Our form also records submission details, including the time of submission, IP address, time zone, and any consent choices you make.

Our website and advertising tools may collect technical and usage information, such as browser and device information, pages visited, referral or advertising identifiers, and interactions with our website. Please do not send payment card numbers, Social Security numbers, or other sensitive information through the general contact form.

How we use information

We use information to respond to inquiries, discuss estimates and projects, arrange scheduling, provide requested services, maintain business records, protect our website, and understand whether our advertising generates inquiries. We use your consent choices to manage optional text-message communications.

Service providers and information sharing

We use HighLevel/LeadConnector to host website content, collect and manage inquiries, and support business communications. Authorized personnel and service providers supporting our website, marketing, and customer management may access information as needed to perform those functions. New website inquiries are emailed to Brent at the business email address listed below.

We may disclose information when required by law or when reasonably necessary to protect legal rights, safety, or the security of our services. We do not sell inquiry contact information. Mobile numbers, SMS opt-in records, and SMS consent information will not be sold or shared with third parties or affiliates for their marketing or promotional purposes. Providers helping us deliver messages may process that information only to provide those services.

Google Ads, cookies, and measurement

Our website uses Google Ads tags to help measure advertising activity, including visits and completed inquiry actions. Google may use cookies and similar identifiers to associate website actions with an ad interaction. These tools may receive technical information such as your IP address, browser information, and advertising identifiers.

You can manage cookies through your browser settings and manage Google advertising preferences through My Ad Center. Blocking cookies may affect website features or advertising measurement. Learn more about how Google uses information from sites that use its services.

Text messages and your choices

Providing a phone number does not by itself enroll you in optional marketing texts. Our form offers separate, optional choices for project, estimate, and scheduling messages and for marketing or promotional messages. Consent to optional text messages is not a condition of purchase. Message frequency varies, and message and data rates may apply.

If you opt in, you can reply STOP to unsubscribe from the text program or HELP for assistance. You may also contact us at the email address or phone number below. Unsubscribing from marketing does not prevent us from responding to a request you make through another channel.

Retention and security

We retain information as needed to handle inquiries and projects, maintain appropriate business and consent records, resolve disputes, and meet legal obligations. The appropriate period depends on the information and purpose. We use reasonable safeguards, but no website, email, or storage system can guarantee absolute security.

Access, correction, and deletion requests

You may contact us to request access to, correction of, or deletion of your information, or to update communication preferences. We may need to verify your identity. Some records may need to be retained for legal, contractual, security, or recordkeeping reasons. We will handle applicable privacy-rights requests as required by law.

Children and external links

Our services and website are intended for adults seeking remodeling services. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided information. Third-party websites linked from our site have their own privacy practices.

Updates and contact

We may update this policy to reflect changes in our practices or requirements. The date above identifies the latest version. For privacy questions or requests, contact West Construction Group at [email protected] or (740) 704-4935.